ModernCraft Construction LLC (“ModernCraft,” “we,” “us,” or “our”) operates moderncraftconstructionllc.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use and share it, and the choices available to you.
ModernCraft provides residential remodeling and painting services and commercial painting services in the Kansas City metropolitan area in Kansas and Missouri. We do not provide commercial remodeling services.
1. Information We Collect
Information You Provide
When you request an estimate through the Site, you may provide:
- First and last name
- Phone number
- City
- Email address
- Project details
We also collect information you choose to provide when you contact us by phone, text message, or email.
Please do not submit sensitive information such as Social Security numbers, financial account information, payment card information, or copies of identification documents through the estimate form.
Information Collected Automatically
When you visit the Site, certain information may be collected automatically, including IP address, browser and device information, pages visited, referring website, approximate location derived from IP address, and information about how visitors interact with the Site.
We use website hosting and analytics services to operate, secure, and understand use of the Site.
We do not ask for payment card information through the Site, and the Site does not provide customer accounts or a shopping cart.
2. How We Use Information
We may use information we collect to:
- Respond to estimate requests and questions;
- Contact you by phone, text message, or email about your estimate, appointment, or project;
- Prepare estimates or proposals;
- Schedule site visits and project-related appointments;
- Communicate with you before, during, and after a project;
- Maintain business and project records;
- Operate, secure, troubleshoot, and improve the Site;
- Understand how visitors use the Site; and
- Comply with applicable legal, tax, insurance, and business obligations.
We do not sell personal information.
3. How Information Is Shared
We may share information with service providers that help us operate the Site and communicate with customers.
These providers may include:
- Netlify, which provides website hosting and processes website form submissions;
- Resend, which provides email delivery services; and
- Google services, including Google Analytics, Google Fonts, and Google Maps.
These services may receive information necessary to provide their services, such as IP address, browser or device information, website usage information, or information submitted through the estimate form, depending on the service involved.
The Site may also link to third-party services such as Instagram, Facebook, and our Google Business Profile. If you follow those links, the privacy practices of those third parties apply.
We may also disclose information when reasonably necessary to comply with law or legal process, protect our rights or safety, establish or defend legal claims, work with professional advisers or insurers, or complete a sale, merger, or transfer of the business.
We do not sell personal information or provide customers’ contact information to third parties for their own marketing purposes.
4. Cookies and Analytics
The Site uses Google Analytics and may use cookies or similar technologies to understand how visitors use the Site. Google Maps and other third-party Site features may also use cookies or receive technical information such as your IP address.
We use analytics to understand Site traffic and performance, not to sell personal information.
You can control or block cookies through your browser settings. Blocking certain cookies may affect some Site features.
5. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business and project records, complying with legal, tax, insurance, and contractual obligations, and resolving disputes.
Our service providers may retain information according to their own retention policies and settings.
6. Phone Calls, Text Messages, and Email
When you provide your phone number or email address in connection with an estimate request or project, you agree that ModernCraft may contact you by phone, text message, or email regarding your inquiry, estimate, appointment, or project.
Message and data rates may apply to text messages. Message frequency varies depending on your inquiry or project.
You may reply STOP to a text message to request that we stop sending text messages to that number. You may also contact us directly to request that we stop texting you. A request to stop text messages does not prevent necessary communications through another method regarding an existing contract or project, where permitted by law.
We do not sell phone numbers or email addresses or provide them to third parties for their own marketing purposes.
7. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us.
We may retain information when reasonably necessary or required for legal, tax, insurance, contractual, recordkeeping, fraud-prevention, dispute-resolution, or other legitimate business purposes.
We may take reasonable steps to verify your identity before processing a request.
To make a privacy request, contact us at:
Email: info@moderncraftconstructionllc.com
Phone: (913) 444-1870
8. Data Security
We use reasonable administrative and technical measures designed to protect information submitted through the Site. The Site uses HTTPS to protect information while it is transmitted.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Site is intended for adults seeking contracting services. We do not knowingly collect personal information through the Site from children under 13.
If you believe a child under 13 has submitted personal information through the Site, contact us so we can address the request.
10. Customer Reviews
The Site may display customer reviews that are publicly available through our Google Business Profile, including the reviewer’s public name and review text.
If your review appears on our Site and you would like us to remove it from the Site, contact us. Removing a review from our Site does not remove the original review from Google.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our practices, Site, or service providers change. When we make changes, we will update the “Last Updated” date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact: